[{"data":1,"prerenderedAt":42},["ShallowReactive",2],{"$f3lxlmp0my41x3":3},[4,14,22,29,35],{"section":5,"slug":6,"path":7,"title":8,"headline":9,"description":10,"published":11,"updated":12,"minutes":13},"guides","answer-dms-as-a-team","\u002Fguides\u002Fanswer-dms-as-a-team","How to give someone access to your Page and Instagram messages","How to answer Facebook and Instagram DMs as a team","Let a teammate reply to your Facebook Page and Instagram messages without handing over your password or full control. The exact steps in Meta's own tools, checked in September 2026.","2026-09-30","2026-10-01",5,{"section":5,"slug":15,"path":16,"title":17,"headline":18,"description":19,"published":11,"updated":20,"minutes":21},"stop-missing-dms","\u002Fguides\u002Fstop-missing-dms","How to stop missing Instagram and Facebook DMs","How to stop missing customer DMs","Most missed messages were not unseen. Someone saw them and nobody answered. Here is why that happens on Instagram and Facebook, a routine that works with Meta's free tools, and where that routine breaks.","2026-10-10",4,{"section":23,"slug":24,"path":25,"title":26,"headline":27,"description":28,"published":11,"updated":20,"minutes":21},"compare","manychat","\u002Fcompare\u002Fmanychat","ManyChat vs Stonechat for answering customer DMs","ManyChat and Stonechat for the customers who write to you","ManyChat and Stonechat both handle Instagram and Facebook DMs. ManyChat is built around automations you design. Stonechat is built around answering the people who write in, quickly and in your own words. A side by side look with prices, as of September 2026.",{"section":5,"slug":30,"path":31,"title":32,"headline":33,"description":34,"published":11,"updated":11,"minutes":21},"messages-not-showing-in-meta-business-suite","\u002Fguides\u002Fmessages-not-showing-in-meta-business-suite","Messages not showing in Meta Business Suite? What to check","Why messages go missing from Meta Business Suite","Instagram or Facebook messages that never reach the Meta Business Suite inbox usually come down to one of six settings. Here is each one, where to find it, and how to fix it, from Meta's own help pages.",{"section":23,"slug":36,"path":37,"title":38,"headline":39,"description":40,"published":11,"updated":20,"minutes":41},"meta-business-suite","\u002Fcompare\u002Fmeta-business-suite","Meta Business Suite inbox alternative for customer DMs","Meta Business Suite's inbox, and what a busy team needs on top of it","Meta Business Suite's inbox is free and shows every message. Stonechat is a team inbox for Facebook and Instagram DMs that also tells you who is still waiting, who to answer first, and has a reply drafted in your words. A side by side look, as of September 2026.",3,1792608537816]